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Shipping Policy

Standard Orders

All orders shipped via UPS (United Parcel Service) or USPS Priority Mail of in stock items will ship same day if received by 1:30pm Pacific Time. (See delivery schedule below). All order shipped via USPS Express Mail of in stock items will ship same day if received by 10:00am Pacific Time. Orders are shipped Monday through Friday, excluding holidays

Standard Ground Shipping Rates (UPS Ground)

Subtotal Standard Delivery
Up to $25.00 $5.95
$25.01 - $50.00 $7.95
$50.01 - $75.00 $9.95
$75.01 - $100.00 $11.95
$100.01 - $124.99 $14.95

Free Shipping (Orders over $125)

Free shipping is valid only on orders totaling more than $125, shipped to the lower 48 contiguous continental United States. Order total must reach the designated amount prior to the cost of shipping and tax, and after any promotional discounts. This offer excludes Gift Certificates. Free shipping is limited to standard ground shipping and is not valid for orders shipped to Hawaii, Alaska, US Territories, APO/DPO/FPO addresses, Post Office Box or foreign countries. Orders will be shipped complete. Charges are subject to change. Please confirm your shipping charges and shipping method at time of order. Qualifying minimum purchase for free ground shipping is calculated for each shipping address.

There are a few exceptions to our Free Shipping Policy. Item(s) that do not qualify for free shipping will have a bold statement on the product page that indicates the item(s) are not eligible for free shipping.

If you return any items from an order that received Free Standard Ground shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund.

Express and Next Day Delivery

We have done our best to create an express shipping pricing schedule that works for small, light products as well as large, heavy products, but we reserve the right to make changes to express order shipping totals as necessary. We will contact you before shipping to ensure that the express shipping total is acceptable and/or to discuss other shipping options and timelines.

Alaska, Hawaii and US Territories

Packages to these locations will ship via USPS using Priority Mail or Express Mail. (UPS Next Day Air or 2nd Day Air is available)

PO Box, APO, DPO and FPO Addresses

We ship to PO Boxes, APO, DPO and FPO via USPS using Priority Mail or Express Mail. However, for very heavy orders or those orders containing many glass containers, we reserve the right to contact you and to have your order shipped via UPS to a physical address.

Delivery Schedules

Below is a "Days in Transit" map when choosing Standard Ground Shipping, a table showing the delivery schedules for the different UPS Expedited Shipping options and estimated delivery time frames for USPS Priority/Express Mail for both domestic and international deliveries.

The day your order is shipped is not considered a "time in transit" day.

Please Note: UPS does not consider Saturday, Sunday or Holidays as delivery days or "time in transit" days. Weekend delivery is not available.

UPS Standard Ground

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UPS Expedited Services

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USPS Priority & First Class Mail

- Priority Mail - Delivery within 2 to 3 days in most cases.
- First Class Mail - Delivery within 2 to 3 days in most cases.

USPS First Class, Priority & Express International Mail Services

- First Class Mail International - Delivery with 7-21 business days in most cases.
- Priority Mail International - Delivery within 6 to 10 business days in most cases.
Note - Customs delays can extend shipping times.

Returned/Refused Packages

A 10% restocking fee will be charged on all returned/refused orders and shipping charges are not refundable.

International Orders

We welcome and accept international orders!

Customers assume responsibility for their countries customs regulations. We suggest that you contact your customs office and ask about import regulations, restrictions and fees before placing your order to ensure that your order is not delayed, returned or confiscated by customs.

Please check with your customs office to see if your country permits the shipment of the item(s) you are planning to order. If the item(s) is seized by customs, there will be no credit issued for the items(s). If your order is returned due to a banned/restricted items policy, a wrong address, refusal to pay customs fees, you will be refunded the amount of the order minus a 10% restocking fee. Your refund will be issued once your order has been physically returned to our warehouse.

PLEASE NOTE - Some items cannot be shipped internationally due refrigeration requirements, size, etc...

Please review item descriptions for any shipping restrictions.

Shipping charges for packages that are returned to Radiant Life due to import restrictions are not refundable.

We cannot ship to all countries due to international shipping constraints, customs restrictions or delivery issues.
Please Click Here for a list of countries we are unable to ship to.

Orders with Back Ordered Items

If you wish to have your order shipped in multiple shipments with in stock item(s) shipped as soon as possible and back ordered item(s) shipped when available, please note this in the comment section of your order. We will adjust the shipping charges to accommodate your multiple shipment requests. Please note that multiple shipments will incur additional shipping charges.

- Standard Orders (Standard Ground Shipping or USPS Priority Mail)
Orders with back ordered item(s) will be held and shipped complete if the back ordered item(s) are due back in stock within 3 working days.

- Rush Orders (any other shipping method)
We will attempt to contact you to discuss your options. If we cannot contact you by the shipping deadline (1:30pm Pacific), we will delete the back ordered item(s), adjust the shipping charge accordingly, and ship the order.

- International Orders
International orders will be held until the order can be shipped complete. If there is a delay in the delivery of the back ordered item(s), we will contact you with shipping options.