14-Stage Biocompatible Water Purification System

General Questions

Q. Why is this system special?

A. There are five main reasons our system is unique:

1. Superior purification power. Our Biocompatible Water System uses three purifiers, not just one, which ensures 99%+ purification - not only when it is new, but over time.

2. No compromises. There are no shortcuts in this system; every part is of the highest caliber, designed to safely handle ultra-pure water, and made for robust durability. We stand behind our systems, and you should expect it to serve you for a long, long time.

3. UV sterilization. Most (RO) reverse osmosis-based systems don't incorporate a UV light to sterilize the water, and if they do it is usually made entirely of plastic which eventually leaches toxins into the water under 24/7 exposure to UV light. We use a UV light made with a quartz glass and stainless steel housing, which allow the UV light to do its work without leaching anything into the water. A UV light of this quality is not cheap to add to a system, which is why most companies don't include one.

4. Comprehensive restructuring. The first seven stages of the system create ultra-pure water, but purification is just the first step. Our second seven stages bring the balance back to the water, mimicking nature to impart subtle, beneficial properties your body will notice, including ionic minerals and alkalinity.

5. Other features: 50 gallon per day membrane capacity makes it hard to run out of water (compared to 15-25 gpd of other systems). Excellent flow rate for quick fill-ups. Low maintenance costs over time make this a low-hassle, low-cost system to operate.

All this means that you can enjoy the purest, healthiest water you will ever drink in your own home!

Q. Is this a whole house system?

A. No. Contrary to what you may hear, there is no system on the market (for under $10,000) that can offer pure water for your entire house, affecting all of your faucets. Our Biocompatible Water System is designed to supply you with the purest, restructured, alkaline water through dedicated spigot(s) for drinking purposes. We do carry whole house systems, but they are designed to remove chlorine, chloramines, VOCs, and pesticide-like chemicals, creating great bathing and gardening water, protecting your plumbing from corrosion, and providing pre-filtration for your drinking water system. While a whole house system is optional, it is an excellent idea, but it does not provide purified drinking water. Anyone who tells you their whole house system (except whole house reverse osmosis) provides pure drinking water is misleading you.

Q. How long has this system been on the market?

A. Although we have made a few improvements over time, the system has been on the market since our inception in 1999. We currently have thousands of satisfied customers around the world.

Q. What is the return policy?

A. We will gladly accept unopened/unused product returns within 30 days of purchase. Please see our complete Return Policy for details.

Q. I've heard reverse osmosis water is bad for me. Don't reverse osmosis systems produce acidic, dead, aggressive water?

A. We don't recommend drinking normal reverse osmosis water, because it is not completely pure and it is acidic, aggressive, and unbalanced. This doesn't mean that RO is not a useful technology, it just needs to be complemented with more purifiers and then the water must be restructured and remineralized.

Q. Does this system remove fluoride? Chloramines? Lead? Pharmaceutical residues?

A. Yes, yes, yes, and yes. Because it is a triple-purification system, it removes all these contaminants and many more – both when the unit is new, and over time. This is the main difference our system provides – it is able to achieve 99%+ purification of the toxins we know about, and the same purification of those we don't know about yet, which have yet to hit the headlines. Most importantly, our system maintains this very high level of purification over time. This is the kind of purification you deserve and require in this toxic world, and which can only be delivered with a triple purifying system.

Q. What about plastics in the system – don't they leach into the purified water?

A. Our system is designed specifically using materials made for ultra-pure water. In a purification system there are many dozens of parts, and each of them must be evaluated for their safety and inertness – this is the level of care we take with the Biocompatible Water System. Obviously we cannot vouch for other companies' level of attention to this area. Our system is the choice of environmental consultants who recommend this system for their most sensitive clients, because of the absolute purity of the water.

Q. How does the water taste?

A. Our customers consistently tell us that they are amazed at the great taste and feel of the water, and that it is the best water they have ever drank! It has been compared to expensive Penta-Water, only ours is more purified, and much cheaper to make in your own home!

Q. What are the health benefits of drinking this water?

A. We cannot make claims in this area, but we can say that hydration is vital to nutrient delivery, toxin/waste elimination, slowing the aging process, and overall wellness. Drinking hydrating water like this is one of the best things you can do for your wellbeing.

Q. What is "energetic restructuring"?

A. Energetic restructuring is a process that mimics what happens to water when it flows over rocks in a stream, or through the Earth. Nature is very complex and mysterious, and there is much we don't know about water's subtle properties. One of the most intriguing properties of water is "memory," or the ability to contain information about a substance even though that substance may no longer be physically present. This characteristic of water is what underlies the 150+ year old esteemed science of homeopathy. Our restructuring process erases the memory of electrical fields, physical toxins, and other residues of the human world, and gently infuses the natural and beneficial informational fields of the natural world using naturally occurring far-infrared minerals. These mineral formations occur naturally, and we are effectively boosting the process so that the restructuring occurs in 18 inches of travel by the water, rather than over miles of river rocks through the Earth.

System Performance

Q. Are there any impurities this system has problems removing?

A. A. Yes – high levels of iron. Iron particles in water acts like little knives, and can shred the membrane. If you have a serious iron problem (usually affecting people who rely on well water with iron levels over 0.5 ppm) you will usually know it by the red staining on your fixtures/sinks.

Q. If I have hard water, do I need to put in a softener?

A. If the hardness of your water is above 10 grains/gallon we recommend a whole house softener or what we refer to as a conditioner. A conditioner will allow your water purification system to work much better and last longer, will preserve your plumbing, and will make your clothes last longer.

Q. Don't reverse osmosis systems waste a lot of water?

A. Reverse osmosis developed a reputation for water waste in years past, when their efficiency levels were much lower. Our system today will send about 2.5 gallons of water (the rejected toxins and water necessary to clean the membrane) for every gallon purified. This is a very small amount of water – if you use a gallon of purified water a day, 2.5 gallons would be like one family member staying in the shower for 30 seconds, or flushing a low-flush toilet once a day.

Q. What if the headlines come out tomorrow with news of some new chemical in my water? Will this system remove it?

A. This is one of the great things about this system – it is designed to remove all toxins in your water, whether we even know they are there or not! Consider the pharmaceutical residues that were present in our water for years before we realized they were there – you want a system robust enough to deal with known and unknown toxins, so the headlines don't have to scare you anymore.

Q. What is your water's pH?

A. The pH of our Biocompatible Water depends on many things, including your own tap water's purity and pH. But the average pH would be between 8 and 9, though this is hard to measure on normal pH paper. Normal pH strips are designed for normal water, not purified water. Purified water has few or no minerals so it confounds normal pH strips. To accurately measure the pH of our water you need a special pH meter designed for purified water.

Comparison with Other Systems

Q. How does the Biocompatible Water System compare to other systems on the market?

A. There are basically five types of water systems on the market today. Here is a brief overview of these systems, with comparisons to ours.

1. Filters: Standard carbon filters are common, but are incapable of removing fluoride, metals, and chloramines. They make up an important part of our system but used alone they represent only a partial solution.

2. Reverse Osmosis: Reverse osmosis is a foundational purification technology, but there are limits to what it can accomplish by itself. Most RO systems use only one purifier which means that the purification is compromised. Also, all RO membranes decline in efficiency over time so it is important to use multiple purifiers (deionization) to keep efficiency levels high. RO water is acidic, unbalanced, and aggressive unless water is restructured and remineralized.

3. Distillers: Distillers have crucial flaws that makes it not a good choice for our day and age. First, distillation does not remove all toxins in the first pass. It is really necessary to distill water three times to get total purification (ie, triple purification). This is very difficult with distillers, and even if you did accomplish this, distilled water is so randomized, acidic, chaotic, and aggressive that it is not healthy to drink for extended periods. Distilled water actively absorbs what it comes into contact with. For example, when it makes contact with air, it quickly absorbs carbon dioxide and becomes acidic. Since distilled water is free of dissolved minerals and other particles, it has the ability to leech toxic substances from your body and eliminate them resulting in the possible development of mineral deficiencies and an acidic state. You can also rapidly lose electrolytes (sodium, potassium, chloride) and trace minerals, which can cause cardiac irregularities, high blood pressure, and cognitive/emotional disturbances. Distilled water is great for steam irons and car batteries but not for drinking.

4. Staged filters: These systems put various types of filters in one tank or cartridge and claim to offer the ability to create drinking water for the whole house, and rarely need to have their filters changed. Some claim restructuring capabilities as well. We have found the claims of these systems to be misleading or false. These systems do not address the most serious toxins found in our water today, and should be avoided.

5. Ionizers: Ionizers are a very poor investment because they don't purify the water, and they only create a weak alkaline effect. It is far better to actually completely purify your water and then to create a powerful alkaline effect according to our instructions.